Shipping
- Delivery time is usually 2-5 working days depending on city.
- COD is available where courier support allows.
- Delivery charges are confirmed before dispatch.
- Urgent delivery may be available at extra cost where possible.
Shipping and Returns
Clear, customer-friendly delivery and exchange support.
Returns and replacement
- Return or replacement is available only for damaged, leaked, wrong, or missing items.
- An unboxing video may be required for damage claims.
- Opened skincare, fragrance, or honey products cannot be returned for hygiene reasons.
- Share concerns on WhatsApp as soon as possible after delivery so the team can review them.